I've provided many Server Fault answers that boil down to "updating this component's firmware will solve your problem". This will impact independent IT technicians, internal IT and customers who are running on older equipment the most, followed by people seeking deals on used HP equipment. AsĪlways, customers must have a contract or warranty for the specificĮssentially, you must have active warranty and support on your servers in order to access firmware downloads (and presumably, the HP Service Pack for ProLiant DVD). Service, or warranty linked to their HP Support Center User ID. Servers will require entitlement and will only be available to HPĬustomers with an active contractual support agreement, HP Care Pack Given this, the early reports of an upcoming policy change by HP regarding server firmware access were alarming.Īccess to select server firmware updates and SPP for HP ProLiant But I deem it irresponsible to deploy HP servers without an initial firmware maintenance pass. I rarely run firmware updates on Supermicro and Dell gear. Other manufacturers seem to ship product as-is and only focus on correcting bugs in subsequent firmware releases. I appreciate that and have purchased accordingly. Reading through a typical changelog history reveals how much testing and effort goes into creating a stable hardware platform. I've seen Smart Array RAID controllers gain new capabilities, server platforms acquire support for newer operating systems, serious performance issues resolved all through firmware releases. One of the unique attributes of HP firmware is the tendency to introduce new functionality along with bugfixes in firmware releases. Used and late-model equipment can be given a new life with additional parts or through swapping/upgrading as component costs decline. This benefits the use of HP gear in primary and secondary markets. The main selling points of ProLiant hardware have been long-lasting product lines with predictable component options, easy-to-navigate product specifications (Quickspecs), robust support channels and an aggressive firmware release/update schedule for the duration of a product's lifecycle. The platform has been the basis of my infrastructure designs across several industries for the past 12 years. I've been a longtime advocate for HP ProLiant servers in my system environments.
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